Welcome to Ade-Obi Foods! These Terms and Conditions govern your use of our website and the purchase of African foodstuffs from our store. By accessing or using our website, you agree to comply with these terms.

General Information

  • Ade-Obi Foods is an online retailer based in Auckland, New Zealand, specializing in African foodstuffs.
  • By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.
  • We reserve the right to update these terms at any time without prior notice.

Products and Pricing

  • We aim to ensure product descriptions, images, and prices are accurate, but errors may occur.
  • Prices are listed in New Zealand dollars (NZD) and may change at any time.
  • Product availability is not guaranteed. We may limit quantities or discontinue items without notice.

Orders and Payments

  • All orders are subject to acceptance and stock availability.
  • Orders will only be processed after full payment is received.
  • We accept card payments and cash (only for in-person purchases).
  • If payment is declined, we are not liable for any delays or failed orders.

Shipping and Delivery

  • We offer delivery services across New Zealand.
  • Shipping costs and estimated delivery times will be shown at checkout.
  • Delays due to external factors (e.g., weather or courier issues) are beyond our control.
  • The risk of loss and ownership of items passes to you upon delivery.

Returns, Refunds, and Damaged Goods

Due to the perishable nature of our products, returns are only accepted if:

  • The wrong item was delivered
  • The item arrived damaged and was confirmed to be damaged at the source

Ade-Obi Foods is not liable for damage occurring after dispatch, including damage caused by shipping carriers, poor storage, or customer mishandling.

  • Refunds are issued at our discretion
  • You must contact us within 24 hours of delivery with a valid proof of purchase and evidence of the issue to request a return or refund

Use of Website

  • You agree not to misuse our website or engage in any activity intended to disrupt its function (e.g., hacking, introducing malware, or fraud)
  • We reserve the right to restrict or terminate your access if misuse is detected

Privacy Policy

  • We respect your privacy. Personal information is handled according to our Privacy Policy
  • We do not share your data with third parties except when required to fulfill your order

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages related to the use of our website or products
  • Our total liability is limited to the amount paid for the order in question

Governing Law

These Terms and Conditions are governed by the laws of New Zealand. Any disputes will be handled exclusively in Auckland, New Zealand.

Contact Information

For any questions, feedback, or complaints, please contact us:

Email: [email protected]
Phone: 0204378829

By using our website and placing an order, you acknowledge and agree to these Terms and Conditions. Thank you for shopping with Ade-Obi Foods.